Free shipping throughout the Mexican Republic on purchases over $1,500 MxN
Product purchases through our website www.recuadros.com are made by following these simple steps:
- Choose your product.- Choose the product(s) of your choice and their respective dimensions from our catalog of available products and follow the instructions provided to create the order.
- Enter your Account.- Enter the data of your user account (username and password). In case you do not have an account, you can quickly create one right then or by entering our Registration section.
- Make the Payment.- We have several options to receive your payment, such as: Bank Deposit, Bank Transfer, PayPal or Dineromail (In the future we may expand or reduce the payment options).
- Confirm your order. Confirm that your order is what you want and click on "confirm order". Once you have confirmed your order, we will send you a confirmation by email that will contain all the information about your order, including the parcel agency and guide number, which will help you monitor your order at all times.
- Order Reception.- Receive your purchase at the door of the address you provided us within a maximum period of 14 business days after paying for your order. You should always keep in mind that we work together with various Parcel Agencies and they only work from Monday to Friday, so delivery times may vary for reasons beyond our control. In case you need an urgent delivery, contact us at email@example.com or by phone. 333-148-44-03, we will find the best option for you.
- Billing.- Remember that the prices published in our store do not include VAT, so if an invoice is required, an additional charge corresponding to 16% of the value of your purchase should be considered. You should know that you can request your invoice ONLY when you have received your products and within the month you received them.
In case you want something unique and personalized, we can do it with great pleasure (as long as we do not violate third-party copyrights), all you have to do is upload your photos or files (By uploading any file you declare that you with the necessary rights so that we can carry out your order according to your specifications) on which you want us to work. Once the file is received, you must follow steps 2, 3, 4, and 5 referred to in the Sales Policies section.
In the event that you have received your order and you are not satisfied with the product or it has a defect, you have a period of 14 calendar days after receiving it to return it by parcel, for which you must cover the expenses for the return (shipping ).
To access a return you will only have to send an email to firstname.lastname@example.org with the information of your order. Keep in mind that in order for you to apply for a return, the product must NOT have tears, stains, abuse or any type of alteration. These return policies are not applicable if your order is a personalized order.
We reserve the right to consider that you meet the conditions established for return, in case we consider it so, then we will proceed to make the refund* of your purchase. The refund of your money will be made within a period not exceeding 7 business days. In the event that you are not suitable to apply to our Return policies, we will let you know the reasons and justifications.
*We will deduct the amount of $200.00 (two hundred pestoso 00/100 MN) from the total of your purchase, for return expenses, so we will refund the amount resulting from said operation.
You can cancel your purchase order by sending an email to email@example.com with your order information. Your cancellation will have no cost if you cancel within the first 24 hours after placing your order.
In the event that your cancellation is 24 hours after placing your order, you will have to cover the amount of $50.00 (fifty pesos 00/100 MN) for cancellation expenses. You can make this payment online through any of our means of payment established in our portal www.recuadros.com.
Once your order has been sent, it will not be possible to apply for a Cancellation, check the Return Policy.
We only use parcels of recognized prestige. We want to remind you that we are always on the lookout for the delivery of your order, however the parcel service is provided by a third party, so we do not control and cannot be held responsible for its pre-established delivery times and business days.
1. Shipments within National Territory:
The delivery time of your order is approximately 14 business days once your payment has been made. Shipping Cost.- The cost of shipping your order to any point in Mexico is $150 (one hundred and fifty pesos 00/100 MN)*. Free Shipping: If your order is over $2000.00 (two thousand pesos 00/100 MN) and the address that you indicate for delivery is within our List of Places, we will send your order completely FREE.
* Shipping costs can be modified by the parcel company. We will do our best to keep that cost up to date. If you have any questions you can contact us at firstname.lastname@example.org.
Terms and Conditions
All sales made through our portal www.recuadros.com, as well as its use, are subject to the provisions referred to in our Terms and Conditions.