FAQ
Frequent questions
How can I know if my photo will look good in the size I want to print it?
If you have doubts if your photo has the necessary resolution to be well printed on canvas with Boxes, send us an email with your photo and the size in which you would like to print your box, we will help you decide the best so that when you receive your box you are happy with our product.
How is the order made?
The order can be made quickly and easily through our website: www.recuadros.com You choose the option you like within the products, add it to your shopping cart and follow the instructions to complete your purchase.
What forms of payment do we accept in Recuadros?
You can choose between the fast and safe ways to make the payment online
1-Credit or debit card
1-Credit or debit card
2- PayPal
3- Payments in Oxxo in cash
4-Electronic transfer or deposit directly to our account:
ARTLOZ, SA de CV
BANORT
ACCOUNT: 0549365266
INTERBANK CLABE: 072 010 00549 365266 4
How long does a shipment take?
Once we receive your order and your payment, we will process your order, and it will take 8-10 business days to leave our workshop. Shipping depends on the area you are in, it usually takes between 1-4 days. If your request is urgent, you can let us know in the comments when placing your order or consult it with one of our advisers who can help you in our email: info@recuadros.com . You must select express shipping when ordering.
How much are the shipping costs?
Shipping charges are $150.00 (regular delivery) as long as the order is less than $2,000. In the event that the order is greater than $2,000 pesos, shipping will be free.*
Stop express orders, the cost is $250.
For urgent orders, ask us about the availability and price of transport.
For urgent orders, ask us about the availability and price of transport.
I have received a defective product, what do I do?
Our products are fragile, so we try to make the packaging process elaborate in detail. Each package is packed according to the rules of recognized courier agencies. Damage during transport rarely occurs, however, if you have received a defective product, please contact us: info@recuadros.com We will try to solve this problem as soon as possible.
Free shipping valid only in some areas, contact us to find out if your address is included in this promotion.
Free shipping valid only in some areas, contact us to find out if your address is included in this promotion.
